Extensive research demonstrates that culture capital is the new intellectual property and driver of financial performance.
We use our e-survey tools, to establish the context of our involvement in an organisation. We rule perception and assumption out of any level of seniority in an organisation and substantiate the actual behaviour, communication and leadership maturity/status levels through our survey tool.
More importantly, we use surveys as the first part of any engagement with an organisation. We use every point of engagement with an employee as an opportunity to include them and listen to them, stimulating, inviting them to be part of the change, ruling out the non-participatory role taken by many employees. Our stance is always that every employee has something valuable to contribute, if only given the opportunity.
Our surveys are sent via an e–invitation to an individual employee’s desktop, where they access the e-survey and complete it online. Once they push the send button, their input is captured on our database. We always analyse the results, and feed this back to the organisation in a professional presentation booklet
We are also able to conduct anonymous surveys, although we prefer to conduct our 100% CONFIDENTIAL surveys, meaning that we will not share with any organisation who said what in the survey, but holistically map the survey feedback to the organisation. More importantly, when we know to whom the surveys are going, we are able to segment the organisation’s survey feedback into departments and conduct more specific Quirky interventions, in a specific area of the business without any other department being aware of this strategy. Anonymity.
Our organisation is a rich source of knowledge representing many organisations’ (confidential), behaviours, cultures, performance, challenges and values. We are always willing to share our experiences with your organisation. We use our experience and data collaboration as a rich source of information when invited to speak at conferences or conduct strategic workshops.
I would like to reiterate the importance of including all staff in a survey process, which we see as the first phase of the buy-in process to change management. We will find creative ways to ensure that staff who do not have internet access are included in the survey process via sms surveys, comical paper driven questionnaires or just plain normal paper. Our team will even to go to the lengths of translating the questionnaires into the languages of your choice.
SURVEYS
We have an archive of surveys that we have created and use with our clients waiting to be utilised.
- Leadership effectiveness – establishing how specific leaders are performing, leading and communicating with their teams or business
- Communication – establishing the status of the communication channels in an organisation
- Culture – establishing what the present culture is and what an employee would like it to be
- Value systems – establishing what the present status of an organisation’s value system is and what they would like it to be
Anonymous surveys
We use our e-anonymous survey tool when an organisation requests us to conduct 360 degree feedback around exceptionally sensitive topics. Anonymous surveys will have user name and logins and will be directed through our website from a link sent in an email.
Surveys around the following subjects are examples of when an organisation could use our e-anonymous survey tool.
- 360° Leadership - How an employee feels exactly about their direct superior through a defined questionnaire process – most text responses
- 360° Criminal/Fraud/harassment - The survey will be created specifically for your purpose and the results delivered to you in a confidential secure environment.
- Team survey – How team members feel specifically about each other
IMPORTANT – When conducting an anonymous survey, especially around leadership and individual team member behaviour, a professional business like ourselves should be consulted when deciding the HOW to integrate a performance improvement process with the results obtained. Sensitive results cannot just be handed out to an audience. Our experience in handling matters of a sensitive nature with staff is critical when conducting one of the above surveys.